Xperience-as-a-Service™

Stop Guessing. Start Knowing

Your Exact ROI-Before You Build.

Our Xperience-as-a-Service™ Engine converts every Customer Experience touchpoint into a measurable revenue, retention, or loyalty uplift. No more vanity metrics. No more hope-based design. Just predictable, bankable growth.
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≥15%
Uplift per KPI within 90 days
100%
ROI predictability before implementation
3x
faster than traditional consulting
The Problem We Solve
Every year, businesses spend millions on digital transformations that deliver beautiful experiences but questionable returns. Why? Because they design first and measure later, if at all.
The Traditional Approach
6 months of strategy decks
Pretty wireframes with no profit models
Launch and pray for results
Scramble to justify spend post-mortem
The Experience-as-a-Service™ Difference
48-hour ROI prediction
Dollar values assigned pre-design
Build only what drives growth
Real-time value tracking
How it works
1
T-Shaped KPI Mapping
We start by identifying your single most important stalled metric—the one KPI that, if moved, cascades value across your entire business.
What We Analyze:
Revenue per visitor patterns
Conversion funnel friction points
Customer lifetime value drivers
Retention and churn indicators
Cross-channel value flows
Output:
A heat map showing exactly where you're leaking money and why.
2
AI-Driven Scenario Simulator
Our proprietary AI models predict the exact impact of proposed changes before you spend a penny on implementation.
What We Analyze:
Behavioral response modeling
Competitive benchmark analysis
Seasonal and market factors
Technical feasibility scores
Implementation cost estimates
Output:
A heat map showing exactly where you're leaking money and why.
3
Outcome-Backlog Gating
Every feature, every pixel, every micro-interaction must pass through our value gate. If it doesn't directly drive your target KPI, it doesn't get built.
What We Analyze:
Predicted KPI impact score
Implementation complexity rating
Time-to-value calculation
Scalability assessment
Risk-adjusted returns
Output:
A heat map showing exactly where you're leaking money and why.
4
Live Value Dashboard
Track your ROI in real-time with our executive dashboard that connects directly to your analytics and financial systems.
What We Analyze:
Minute-by-minute KPI tracking
Predicted vs. actual variance
Attribution modeling
Trend analysis and alerts
CFO-ready reporting
Output:
A heat map showing exactly where you're leaking money and why.
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Deliverables
48-Hour Impact Audit Report
Current state KPI analysis
ROI prediction models
Opportunity sizing matrix
Quick-win identification
Value Realization Roadmap
Phased implementation plan
Resource requirements
Week-by-week value targets
Risk mitigation strategies
Live ROI Dashboard
Custom KPI tracking
Attribution reporting
Predictive analytics
Executive summaries
Quarterly Value Reviews
Performance vs. prediction
Scaling recommendations
Optimization opportunities
Next-phase planning
Pricing Model
Performance-Based Options:
Base fee + performance bonus
Guaranteed ROI contracts
Pure gain-share model
Hybrid arrangements
Current ROI
7.3x ↑
Payback timeline
43 days ↓
Confidence score
92% →
Value delivered
R1.2M ↑
FAQ

How accurate are your ROI predictions?

Our predictions are typically within ±5% of actual results, validated across 200+ implementations.

What if we don't hit the predicted ROI?

We offer a 90-day guarantee. If we don't deliver the promised lift, we work for free until we do.

Can this work with our existing tech stack?

Yes. IaaS Engine integrates with all major analytics, CRM, and financial platforms.

How is this different from traditional CRO?

We predict and guarantee ROI before building. Traditional CRO tests and hopes.

Discover More Growth Engines
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Schedule a call with us to find out how we can help you.

We’re more than a digital consultancy. We’re your partners in growth, humanizing every interaction and building lasting connections.

Yusuf Abrahams

Experience Director

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